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Bulk SMS

Bulk SMS Volume Bands Safaricom (VAT Incl)
1,000 - 50,000 0.7
50,000 - 100,000 0.6
100,100 - 300,000 0.5
300,100 - 500,000 0.4
500,100 - 1,000,000 0.3
1,000,000 > 0.2
Bulk SMS Volume Bands Airtel | Telkom (VAT Incl)
0 - 999,999 0.6
1,000,000 - 2,499,999 0.5
2,500,000 - 3,499,999 0.4
3,500,000 - 4,999,999 0.3
5,000,000 > 0.2
Short Code Ksh. 11,600
Sender ID Safaricom Airtel Telkom
Ksh. 5,800 Ksh. 5,800 Ksh. 4,000

Voice

Outgoing Incoming
SIP
Regular 3 1
Toll Free 4
Regular Toll Free Premium
Set Up Fee Ksh. 5,000 Ksh. 20,000 Ksh. 25,000
Monthly Fee Ksh. 3,000 Ksh. 20,000 Ksh. 25,000
Deposit Ksh. 50,000

Chat

Per Agent Per month web chat Ksh. 2,000
Per Agent Additional channel Ksh. 500

Survey

Charges Per Response Ksh. 4.00
Survey Template Ksh. 5,000.00
Demographics Ksh. 500.00

USSD

Shared USSD Set up cost Ksh. 2,000.00
Monthly Fee Ksh. 500.00
Dedicated USSD Test Bed Ksh. 2,000.00
Safaricom Set up cost Ksh. 2,000.00
Monthly Fee Ksh. 500.00
Dedicated USSD Test Bed Ksh. 2,000.00
Airtel Set up cost Ksh. 2,000.00
Monthly Fee Ksh. 500.00

Reward

Airtime Safaricom 6%
Airtel 6%
Telkom 6%
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