Features.
Customized IVR.
Direct your clients to the appropriate department they need help from.
Inbound Caller Identity.
See caller information based on previous interactions with your business.
Call monitoring.
listen to how your agents are handling customer complaints and whether they are attending to them effectively an on time.
Call barging.
While monitoring calls, advise customer service agents or even talk to the customer help solve their issue.
Call Center Software
Technical Support
Help Desk
Virtual Call Center
Emalify Voice solutions
Emalify creates the right call center for your business. From establishing your call center from scratch to providing a voice solution that helps you answer calls, order processing, appointment bookings and many more.
Get in touch
Who can use
Emalify Voice IVR & Toll- Free
- Financial institutions: IVR system includes banks where customers can trace their transactions or enquire about their balances
- Car tracking companies
- Humanitarian Organizations
- Merchants and retail outlets such as supermarkets.
- Debt Collectors.
- Logistics companies.
Our Clients
Market leaders use Emalify to nrich their brand & business.
